The Community Action Council of Portage County is taking appointments for emergency utility assistance under the Home Energy Assistance Program Winter Crisis Program.
Any family or individual can call the agency at 330-297-1456 to schedule an appointment, which are usually scheduled one to three weeks in advance.
CAC also offers walk-in services for customers whose utility services have been turned off or who cannot get an appointment on Tuesday and Thursday between 8 and 11:30 a.m. Walk-in scheduling is determined on a first-come, first-served basis and CAC usually takes the first 18 customers.
Residents also can visit the agency's HEAP satellite centers at 1115 Franklin Ave., Kent, on Mondays between 9 and 11 a.m., and at the Renaissance Family Center, 9005 Wilverne, Windham, on Fridays between 9 and 11 a.m.
Appointments are not required at those offices.
For eligible clients, E-HEAP will:
Pay up to $175 for people whose utility service has been disconnected or needs to be transferred;
Pay up to $175 for people with a disconnection notice from their gas and/or electric utility company;
Pay up to $750 to fill a tank for people who have less than a 25 percent supply of bulk fuel (propane or fuel oil);
Pay up to $350 for customers who heat with wood or coal.
Customers must be income eligible and be below 200 percent of the federal poverty level and provide documentation of income and household size. For a household of four, the three-month income must not exceed $11,525 or $46,100 for a 12-month income.
For more information, contact CAC at 330-297-1456. CAC is at 1036 W. Main St., Ravenna.