County residents struggling with utility bills from this past brutal winter may find help through the Community Action Council of Portage County through April 15.
The CAC is still taking appointments for emergency utility assistance under the Home Energy Assistance Program Winter Crisis Program, extended from its March 31 close.
Any family or individual who has not used emergency HEAP since Nov. 1 can call the agency at 330-297-1456 to schedule an appointment.
Walk-in service is available for customers whose utility services have been turned off or who cannot get an appointment on Tuesday and Thursdays between 8 and 11:30 a.m. at the main office at 1036 W. Main St. in Ravenna.
Walk-in scheduling is on a first-come, first-served basis and CAC usually takes the first 18 customers.
Since the program started Nov. 1, CAC has helpedmore than 4,600 families and expended over $500,000 on emergency utility assistance for Portage County under Emergency HEAP.
For eligible clients, E-HEAP will cover the following:
Up to $175 for people whose utility service has been disconnected or needs to be transferred.
Up to $175 for people with a disconnection notice.
Up to $750 to fill a tank for people who have less than a 25 percent supply of propane or fuel oil;
Up to $350 for customers who heat with wood or coal.
Customers must be income eligible and be below 175 percent of the poverty level.
Appplicants must provide documentation of income and household size.
For a household of four, a 3-month gross income must not exceed $10,303 or $41,213 for the last 12 months. The Winter Emergency Program ends on April 15.