Our child brought a paper home from the school nurse notifying us that she didn't do well on an eye exam and may need further testing. The paper also stated that the Portage County Health Department provides this service for free. Having paid taxes my entire life, I decided that for once, I will finally use one of the services that I've been paying for and called the health department to schedule an appointment. We were told that we would receive a phone call when the next eye exam clinic is to be held. Of course, we never received the phone call so after a month went by we called back. We were told that they the clinic had already taken place but not to worry, we will be first on the list for the next clinic and we even received the date of this clinic! Wow, this time they're on the ball, they even know when the clinic will be held this time. The morning of the clinic, my wife woke up especially early to get my child ready to go. I went into work late in order to get my other child to school on time. My wife drove 25 minutes to the clinic in Kent but when she arrived she was told that the clinic was canceled "a while ago". Apparently their time is more important than mine and my wife's so the didn't bother to call and let us know to prevent us from wasting our time OR to reschedule the appointment. I will no longer attempt to user their services even though I pay for them. I will pay additional money to take my child to a private doctor. I will also vote NO whenever the health department asks me to approve one of their levies. If you've ever questioned which way you should vote for one of their levies, I urge you to vote also vote NO. Save yourself the inconvenience and avoid using their so called services.